Customs Duties And Import Charges Policy
For all international orders, please note that customs duties, import taxes, VAT, GST, brokerage fees, and any other charges imposed by the destination country’s customs authorities are the sole responsibility of the customer.
These charges are not included in the product price or shipping fee unless explicitly stated otherwise. Customs policies and import duties vary widely from country to country, and we have no control over these charges, nor can we predict their amount. Any such fees must be paid by the recipient in order to receive the shipment.
If a shipment is refused, unclaimed, or returned due to non-payment of customs duties, taxes, or import charges, the customer will remain fully responsible for:
- Original shipping costs
- Return shipping costs (if applicable)
- Any customs clearance or handling fees incurred
In such cases, no refund will be issued for shipping charges, customs duties, or handling fees, and any return eligibility will be assessed strictly in accordance with our refund policy.
By placing an international order with us, the customer expressly acknowledges and agrees that:
They are the importer of record for the shipment
They are solely responsible for complying with all local customs regulations, import laws, and tax requirements of their destination country
Failure to pay applicable customs charges does not constitute a valid reason for order cancellation, refund, or chargeback
We strongly recommend that customers contact their local customs office or review their country’s import regulations prior to placing an order to understand any potential duties or taxes that may apply.
By completing the checkout process and placing an order, the customer confirms that they have read, understood, and agreed to this customs duties and import charges policy.
